Deser Chemistry | About Us

TR | EN | RU | AR

About Us?

Our company, which has been active in the field of water since 1986, serves a wide sector by specializing in industrial water treatment systems and chemical conditioning. DESER SU VE KIMYA has always produced the most ideal solutions on water conditioning through practicing the newest technology, the most economical work program and providing the firmest service with success, and by prioritizing the expectations and satisfaction of the user.

Our company provides these services effectively throughout Turkey with engineers who are expert in their areas and ensures that face-to-face warm relationship with the customer is maintained continuously during the work. In the problems encountered, the problem is eliminated in the shortest time possible by maintaining continuous contact with the customer.

In routine executions, the analysis performed by giving service to the customer is reported and if necessary, recommendations are specified in the report. Our technical sales and technical service departments are separate, therefore, technical service personnel makes the analyzes of the samples in the mobile water analysis vehicle. Our technical service engineers work with precision to take samples from the right place and to make the necessary intervention immediately according to the results of the analysis.

Pool water conditioning program,
Boiler water and condensate lines conditioning programs,
Cooling water conditioning program,
Basic principles and usage areas of water treatment equipment
Operation principles of wastewater treatment systems

"DESER SU VE KIMYA carries out the production and provides technical support of water additives developed in accordance with the water conditions in Turkey (even specific to each plant when necessary) with the raw materials imported from American and European companies or obtained from its distributors in Turkey."

"DESER SU VE KIMYA provides frequent and reliable service and service guarantee in all water problems with turnkey sales, design, and executions of fully automatic treatment systems (process, service, and drinking water together with wastewater treatment systems) of all capacities under the design, technical support, and supervision of the specialized American and European companies."

"The mission of DESER SU VE KIMYA is shaped, around providing the customer a comforting service. Its vision is to be able to go beyond customer expectations. The first of the whole values is customer satisfaction. This understanding of quality, created and published by senior management, is the greatest proof of the importance given to customer satisfaction and customer focus."

"The basic and indispensable principle during all these internal and external communications is is to determine the customer's needs exactly and to meet them correctly and on time."

Our Values

DESER TECHNICAL

DESER KİMYA provides fast, reliable service, and service guarantee in all water problems with turnkey sales, design, and executions of fully automatic treatment systems (process, service, and drinking water together with wastewater treatment systems) of all capacities under the project, technical support, and supervision of the specialized American and European companies.

DESER VISION

The mission of DESER KİMYA is formed around providing the customer a comforting service. Its vision is to be able to go beyond customer expectations. The understanding of quality, created and published by senior management, is the greatest proof of the importance given to customer satisfaction and customer focus. The basic and indispensable principle during internal and external communications is "to determine the needs of the customer precisely and to provide them correctly and on time."

DESER ETHICAL VALUES

DESER KIMYA applies and works with ethical values policy. All of its personnel are employed within the scope of ethical values clauses. Employees declare in writing that they are working within the framework of the format in which the integrity, discipline, and personnel relations are organized.

Environmental Policy

To achieve standards determined by all relevant laws and regulations.
Reducing the use of natural resources and heading for the consumption of reusable and recyclable materials as much as possible.
To minimize the wastes resulted from the service and our other activities, whenever applicable in every case and every field.
Considering environmental criteria when making investment decisions.
To act cautiously and carefully in all our activities about their potential impacts on the environment.
Developing an environmental management system and ensuring that this system is active and kept up to date.
To reduce the Emergency Situation Risks.
To ensure that all personnel is trained regarding environmental protection.
To fulfill all the requirements of ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEM.
To give advice and inspire the third parties involved in our business, our suppliers and subcontractors who provide goods and to our company, about applying environmental standards similar to our system.
To continuously improve our Environmental Management System, to prevent environmental pollution caused by our activities.

Quality policy

To be a leader in product and service quality in the chemical industry
To provide qualified products and services that satisfy the customer demands
To make a proper start for every job and to ensure its continuity
To maintain a conscious consumer
To monitor, evaluate, and incorporate technology into production
To ensure the satisfaction of employees and customers
To continuously improve the quality management system
To follow and apply legal conditions and legislation continuously